Shipping Policy
Last updated: July 2026
This Shipping Policy explains how Damien Sebe Merch handles production, shipping, and delivery. All products are printed and shipped by our print-on-demand partner, Printful. Because each item is made to order, production and shipping times may vary. The estimates below are not guaranteed delivery dates.
Production Time
Each product is made-to-order and typically takes 2-5 business days to produce before shipping. Production times may vary depending on the product type, current order volume, and fulfillment center capacity.
- Most apparel items (t-shirts, hoodies, sweatshirts): 2-5 business days
- Accessories (mugs, phone cases, stickers): 2-5 business days
- During peak seasons (holidays, product launches), production may take longer
Shipping Methods & Delivery
Shipping rates are calculated at checkout based on your location and the items in your cart. Standard shipping is the primary method available. Estimated delivery times are shown after you enter your shipping address.
Typical shipping times after production:
- United States: 3-7 business days
- Canada: 5-15 business days
- United Kingdom: 5-12 business days
- Australia: 10-20 business days
- Europe: 5-15 business days
- South Africa: 10-20 business days
- Other international: 10-20 business days
These are estimates, not guaranteed delivery dates. Actual delivery times depend on the carrier, destination, customs processing, and other factors outside our control. Total delivery time is the sum of production time (2-5 business days) plus shipping time.
Countries We Ship To
We ship to over 200 countries worldwide, including:
Don't see your country? Contact us at hello@damiensebe.com and we'll see what we can do.
Shipping Costs
Shipping costs are calculated in real-time at checkout based on:
- Destination country and region
- Number of items and total weight
- Selected shipping method
You will see the exact shipping cost before completing your purchase. Shipping is charged separately from the product price.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your package through the carrier's website.
Please allow up to 48 hours after receiving your tracking number for the carrier to update the tracking status.
Customs, Duties & Taxes
For international orders, your package may be subject to customs fees, import duties, or taxes imposed by the destination country. These charges are the responsibility of the recipient and are not included in the product price or shipping cost.
We are not responsible for delays caused by customs processing. Please check with your local customs office for more information.
Lost or Delayed Packages
If your package is delayed beyond the estimated delivery time, please allow 3-5 extra business days before contacting us, as carrier delays can occur. Printful recommends waiting a few additional days past the estimate before raising a concern.
If your package appears to be lost (tracking shows delivered but you haven't received it, or tracking hasn't updated in an extended period), please contact us at hello@damiensebe.com and we will work with the carrier to resolve the issue.